The process of medical examination and notices

1. What is included in the examination process?

Become more proactive in terms of time and cost by understanding the process clearly 

At CarePlus International Clinics, cumbersome procedures are filtered out. Especially in case customers have made an appointment, customers only need to check-in at the front desk, fill in necessary personal information such as full name, phone number, email. Next, the receptionist will guide customers to visit according to the registered service category. After completing the examination, go to the cashier to pay for the service made.

2. Notice before going to a doctor

Before going to the clinic/hospital, the examiner needs to prepare some necessary papers,  cost, the time of the examination, specifically:

2.1. The necessary documents

Necessary documents for medical examination and treatment include:

• ID card or passport.
• Examination letter and examination book/member card (if any).
• Insurance.

Particularly, in case it’s a baby, parents need to bring the baby's birth certificate to compare personal information.

Parents need to prepare the child's birth certificate before taking the baby to medical examination and treatment

2.2. Payment methods and accepted insurances

You should find out which payment method is used at the clinic/hospital before the treatment. Patients can also refer to incentives to apply the most economical and convenient method for themselves.

If paying by insurance, the examiner needs to update the latest list of accepted insurers at the clinic/hospital. In addition, the examiner should also understand the items, which are not covered by insurance coverage. To search for this information, patients can access the website, fanpage, contact hotline, or directly send mail to that clinic/hospital.

2.3. Branches and working time

Some clinics/hospitals have multiple branches that reach to their customers easier. Therefore, if you want to use similar service items, you should search for the closest branch, their working hours, and their own phone number (if applicable).

2.4. Understand services clearly

There is so much detailed information about packages including a list of items and costs. You can find out the information above on the website, fanpage, email, contact the hotline as well as ask for current incentives.

2.5. Save time by booking an appointment in advance

It’s a trend today for booking appointments via phone call/website/mail. Using this method, the doctor can simplify procedures at the front desk.