Chief Operations Officer

1. Operations

• Overseeing the day-to-day administrative and operational functions of the Company: Landlord & Building Management, Clinic & Pharmacy Operation Management, Logistic, Internal Quality Control with the goal of driving its performance, improving its competitive position and further developing its reputation;
• Work closely with the management team to create, implement and roll-out plans for operational processes, internal infrastructures, and company policies all designed to foster growth, profitably and high-quality healthcare service within the company;
• Managing the integration of health care delivery systems, technological innovations and restructuring of workflows and processes to improve the efficiency of the organization;
• Forge strategic partnerships and relationships with clients, vendors, hospital management, medical teams and the surrounding community and all other professional business relationships;
• Developing the CarePlus Customer Relationship Management program to increase patient loyalty as well as staff loyalty;
• Analyze internal operations and improvement for increasing productivity: Conduct internal control systerm (clinics & office), create other effective measurement tools to gauge the efficiency and effectiveness of internal and external processes;
• Oversee annual budgeting and audit at clinics; manage/mitigate the organization's legal risk and govern all compliance-related issues; ensure budgets and financial allocations are aligned with company strategic priorities;

• 6+ years of experience with 3+ years focused on project management within Operations, Installation and/or Expansion activities, ideally on healthcare service, medical; 
• Experience working with international businesses or brands;
• Knowledge of operational systems in the healthcare, and medical industry;
• Experience in contract negotiations;
• Demonstrable evidence of success in securing new business;
• Excellent communication skills are essential;
• Able to work within a structured framework to reach long-term goals;
• Business-oriented and results-driven;
• Articulate demeanor and exceptional relationship-building skills;
• Strong organizational and multi-tasking skills;
• Fluent in English;
• Excellent communications skills, both written and oral;
• Master in office computer skills.