Retail Sales Executive

We are looking for a dynamic Retail Sales Executive, responsible for consulting and selling healthcare service packages (Health Checkups, EasyCare membership, Premium services) at the clinic and via telesales. Ensure sales performance, customer care, and lead generation.

Key responsibilities: 

• Sales & Consultation:
  • Provide in-clinic consultation to customers on services including Health Check-up Packages, EasyCare Membership, and Premium Healthcare Services.
  • Make telesales calls to both new and existing customers to optimize revenue.
  • Achieve assigned monthly sales targets.
• Customer Care:
  • Maintain relationships with existing customers to ensure satisfaction and increase referrals.
  • Handle basic inquiries such as appointment booking, pricing, and service procedures.
• Event Participation & Data Management:
  • Prepare and participate in company-organized events to collect potential customer data.
  • Utilize social media platforms (e.g., Facebook, Zalo) to expand customer database.
• Reporting:
  • Prepare daily, weekly, and monthly sales reports, including customer volume, conversion rates, revenue, and telesales performance.
  • Perform other tasks as assigned by the direct manager.

✅ Core Competencies:

• Demonstrates a professional mindset in sales and customer service, with a focus on building trust and credibility.
• Possesses solid knowledge of CarePlus packages and paraclinical services to effectively consult and upsell.
• Understands internal operational procedures and works collaboratively with other departments (Front Office, Nurse, Doctor,…).
• Takes ownership of KPIs, proactively plans actions to meet or exceed targets.

✅ Skills:

• Relationship selling skills.
• Good at using MS Office, Internet, Email.
• Communication skills.
• Good command of English is an advantage.

✅ Qualifications:

• Bachelor degree in Commerce/Sales or equivalent.
• At least 1 year experience in Sales – ideally within Service, Insurance or HealthCare Industry.​

• Year-end bonus based on business performance

• Annual health check-up with Premium package

• Preferential rates for clinic services (up to 60% discount)

• Private health insurance

• Annual performance review

• Young, dynamic, and professional working environment

• Opportunities to join professional training and development programs

• Annual activities, year-end party (YEP), etc.

📩 Interested candidates are invited to send their CV (in English or Vietnamese) to the following email address: recruitment@careplusvn.com

📧 Email subject format: Appply for [Position]_Full name
(Example: Apply for Retail Sales Executive_Nguyen Van A)

📞 For further information, please contact HR Department:
(028) 7300 4059 – Ext: 6644