Consumables and Office Supplies:
- Planning and Ordering: Order office supplies and consumables according to the scheduled plan.
- Inventory Reporting: Report on inventory levels.
- Proposing Supplies: Suggest necessary supplies.
- Receiving Supplies: Receive the proposed supplies as per the schedule from the warehouse.
- Warehouse Management: Manage the warehouse.
Working Environment:
- Ensure that the working environment is clean and tidy.
Customer Care:
- Monitor and implement information from customers through channels such as sales, call center, and front office.
- Resolve customer complaints according to the guidance of superiors.
Sample Collection/External Examination:
- Monitor implementation emails, create a list of team participants, and send emails to relevant departments.
- Coordinate and input information.
Record Management:
- Manage documents related to customer personal information and other details.
Storage and Preservation of Clinical Results:
- Store clinical results sent from clinics, ensuring that information is easily accessible.
Receiving/Administrative Tasks:
- Receive and classify letters and documents from clinics according to company regulations.
- Work with delivery services/couriers to send necessary letters and documents.
Compilation:
- Follow company templates and customer requirements; print, send for signatures, and update the database.
Reporting:
Timekeeping:
Other Tasks: