Maintain relationships with the claims team of insurance partners and expand the network of insurance partners to include non-life insurance (healthcare insurance) and life insurance-related services.
Build and co-organize various activities and programs with life insurance partners to contribute to the development of the company's brand and increase the number of customers via the insurance channel.
Manage directly the Cashier team Paying through the insurance company at the branch clinic.
Update new processes and regulations from insurance partners to ensure that the team of Cashiers - Insurance Payers provides advice, and quick payment operations, in accordance with the process of each insurance company on the internal storage system.
Professional periodic training and insurance reimbursement procedures for old and new employees.
Keep track of KPIs of revenue and liability of the Insurance Department; Collect & reconcile liabilities, making statistics and reporting on the sales of payment through the insurance company on a weekly and monthly basis; Manage overdue date amount
Understand all claim processes of non-life insurance to in charge and solve all issues of claim documents raised in 3 clinics daily, weekly and monthly.
Combine with insurance partners to explain the benefits; Consult and settle arising questions and complaints (if any) related to insurance payment for customers. In charge and solve all issues of claim documents.
Propose and implement activities of customer care policy for insurance payment.
Evaluate the working efficiency and transparency of employees making payments through the insurance company.
Job Requirements
Graduated from College/University majoring in Insurance, Finance, Banking or related fields;
3 - 5 years of experience in a similar position;
Ability to manage, lead and support employees
English fluency is an advantage;
Proficient in Microsoft office knowledge and familiarity with electronic equipment (e.g. cash register, card payment terminals);
Good at Excel.
Benefits
To be entitled to full benefits under the Labor Law, Social Insurance,...
Get periodic health checks according to company policy
Young, friendly, and professional working environment
Being trained and developed professional skills, career
To improve English skills, improve self-confidence
Contact Info
Candidates interested in applicants please send CV (English/Vietnamese) via email: recruitment@careplusvn.com (Please specify a mail header: "Apply for ...... position"