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Receptionist

Job type

FullTime

Place of work

Clinic District 1/District 7/Tan Binh

Expires on

12/31/2024


Job Description

  • Assist in phone and online booking an appointment.
  • Manage phone calls and provide advice on approaching the clinic – book appointments;
  • Regist arriving patients and guide patients to the treatment rooms;
  • Support and guide patients to reach their examination room;
  • Handling the situation that arises by proactively communicating with patients and colleagues;
  • Performing cashier-related functions like updating the customer's prepaid account;
  • To know the workflow, policy, payment process and service products of the clinic inside out to advise patients about it when necessary;
  • Understanding pricing regulations and following promotional/discounting strategies;
  • To arrange and update the clinic’s status, daily check whether the additional patients can be examined;
  • Receiving phone calls from patients politely and thoughtfully;
  • Receives mail and handles them according to the process
  • Reads regularly information on the bulletin board, and other instructions.
  • Participate in courses and meetings.
  • Reports any unusual occurrences or requests to the manager or assistant manager;
  • To know and follow all safety and emergency procedures;
  • Maintains the cleanliness and neatness of the front desk area.

Job Requirements

  • College or University Degree is preferred;
  • At least 1 to 2 years in Medical/Service/Reception
  • Good command of English (Must)
  • Strong communication skills;
  • Customer service orientation;
  • Well-organized and multi-tasking abilities;
  • Problem-solving skills;
  • Have the spirit of learning, working actively
  • Capable of working overtime;
  • Having the spirit of teamwork and flexibility
  • Good use of office equipment (such as computers, printers, desk phones, and other work support software...);

Benefits

  • To be entitled to full benefits under the Labor Law, Social Insurance,...
  • Get periodic health checks according to company policy
  • Young, friendly, and professional working environment
  • Being trained and developed professional skills, career
  • To improve English skills, improve self-confidence

Contact Info

  • Candidates interested in applicants please send CV (English/Vietnamese) via email: recruitment@careplusvn.com (Please specify a mail header: "Apply for ...... position"
  • Contact information: (028) 7300 4059 - Ext: 6642 - Ms. Vy

Apply now