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Receptionist (Medical Secretary)

Name: CarePlus VietNam
Address: 107 Tân Hải, Ward 13, Tân Bình District, Hồ Chí Minh City
Telephone: 1800 6116
Price range: 0-1,000,000$

Job type

FullTime

Place of work

District 1 Clinic, Distric 7 Clinic

Expires on

10/31/2021

Job Description

Assists in phone and online booking and reservations;
Manage phone calls and provide advice on approaching the clinic – book appointments;
Registers arriving patients and assigns to treatment rooms;
Provides directions and assistance to patients to reach their examination room;
Solves problems by proactively communicating with patients and colleagues;
Performing cashier related functions like posting charges to patient accounts;
Understand the workflow, products of the clinic and advising patients about it;
Understands pricing regulations and follows discount strategy;
Using proper telephone etiquette and discussing on phone with patients;
Reports any unusual occurrences or requests to the manager or assistant manager;
Knows and follows all safety and emergency procedures;
Maintains the cleanliness and neatness of the front desk area.

Job Requirements

Colleague or University Degree is preferred;
Familiarity with office machines (e.g. printer, phone, computer,…);
Strong communication and people skills;
Customer service orientation;
Good organization and multi-tasking abilities;
Problem – solving skills;
Good command of English or Japanese or Korean.

Benefits

Attractive salary
Healthcare according to company policy
Exciting working environment

Contact Info

Please send your full application (CV with photo + cover letter) to email hr@careplusvn.com
Applications shall be sent in English only – Applications without cover letter or CV in Vietnamese only will not be considered.